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Peer-Driven Strategy Labs for Redesigning Care Delivery
November 16-18, 2025 | Hyatt Regency Grand Cypress Resort | Orlando, FL
This ATA Insights Summit marks a return to our foundation—healthcare delivery organizations. This year’s summit is structured around hands-on strategy labs (focus groups), each led by healthcare executives, clinicians, and system builders actively delivering care.
Participants will spend two days co-developing usable frameworks, benchmarks, and implementation tools—followed by collaborative readouts to surface common themes, challenges, and actionable insights.
How the Summit Works
This ATA Insights Summit brings together healthcare executives to co-create implementation frameworks, operational tools, and strategic blueprints for digital transformation. Each focus area is shaped by collaborative sessions with clinical, operational, and digital leaders.
Strategic Labs Shaped by Peer Leadership
High-priority ATA member-defined domains—each developed through closed-door focus groups attended by 30–40 healthcare executives—are grounded in peer collaboration and designed to generate actionable outputs. Sessions are led by the Center for Digital Excellence and the ATA Clinician Council.
What You’ll Take Home
✔ Financial Storytelling Toolkit – ROI templates & quality-to-value frameworks
✔ Standardization & Implementation Playbook – deployment models & workflow tools
✔ Change Management & Sustainability Guide – adoption strategies & resistance management tools
✔ Experience & Measurement Frameworks – patient/provider experience models & benchmarking tools
✔ Peer Learning Network – ongoing collaboration and case study library
STRATEGY LABS
Select your preferred Lab during registration.

Reengineering the Inpatient Experience
Digital health has proven its value, but scaling it across complex inpatient environments is the real challenge.
This lab brings together national leaders and peers to tackle systemic barriers head-on—ROI, infrastructure, sustainability, and experience, while building frameworks to turn promising pilots into enterprise-wide digital care models.
Lab 1: Systems & Operations Focus
This lab tackles the operational and financial frameworks needed to scale digital programs, building the business case, standardizing infrastructure, and driving the cultural change.
- Build compelling ROI cases for the C-suite
- Standardize workflows without losing local flexibility
- Drive culture change and sustainable operations
Lab 2: Experience & Measurement Focus
This lab focuses on building measurement strategies that link outcomes, experience, and engagement to financial sustainability.
- Choose KPIs that actually matter
- Connect patient and provider experience to financial value
- Develop integrated business cases that win broad buy-in
Facilitators:
- Susan Berry, Vice President Operations, Virtual Care, Sanford Health
- Jasmine Bishop, Managing Director, Telehealth Innovation Center, MedStar Health
- Ethan Booker, MD, FACEP, Chief Medical Officer, Telehealth, MedStar Health
- Mae Centeno, COO/CNO, Virtual Care Center and Virtual Care Delivery, Texas Health Resources
- Josh Glore-Twente, Digital Patient Care Manager, OSF OnCall
- David Guidry, MD, Sr. Medical Director for Telehealth, Intermountain Health
- Rachelle Longo, AVP, Telemedicine, Ochsner Health
- Johanna Morton, MD, MS, National Medical Director, Acute Care Clinical Transformation, Ascension

Operationalizing Remote Patient Management
As RPM expands across chronic, episodic, and preventive care, programs are moving far beyond device deployment into complex operations requiring infrastructure, workflows, and patient engagement strategies.
This closed-door, peer-driven lab is designed for leaders navigating the operational realities that determine RPM success.
You'll exchange strategies with peers on:
- Selecting and integrating vendors into existing systems
- Designing sustainable staffing models and clinical workflows
- Managing diverse patient populations with varying levels of digital readiness
- Anticipating and addressing unexpected support challenges
- Building frameworks for RPM programs that scale across contexts and care settings
Facilitators
- Alex Carter, DMS, PA-C, Director of Transformation, Ochsner Health
- Brittany Cyriacks, MSN, RN, NI-BC, Clinical Informatics Program Director, UCHealth
- Stephanie Lewis, MSHI, BSN, RN, Sr. Director Enterprise Telehealth, Orlando Healt
- Shannon McAllister MBA, FACHE, Assistant VP of Population Health & Telemedicine, WVU Medicine
- Kara Roat, Director, Digital Outpatient & Community Care, OSF OnCall
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Smart Maternity Command Models
Smart maternity care is redefining how hospitals support mothers and babies, using virtual command models to extend expertise, improve safety, and close critical care gaps.
With maternal health outcomes under increasing scrutiny, this Lab is your chance to shape scalable, system-wide solutions that protect mothers and babies while supporting frontline clinicians.
In this interactive session, you’ll collaborate on:
- Designing command center models to deliver real-time maternal-fetal support across community hospitals.
- Integrating remote monitoring and tele-ultrasound to identify high-risk pregnancies earlier.
- Reducing maternal mortality and morbidity by streamlining rapid-response protocols.
- Aligning staffing and resources to support OB teams in both rural and urban hospitals
Facilitators
- Kate Johnson, Nursing Supervisor, OSF OnCall
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Digitally Integrating Oncology Care Models
As oncology care grows more complex and distributed, health systems are looking to virtual care to close gaps, strengthen coordination, and better support patients and caregivers across the continuum. This closed-door, peer-driven lab is designed for leaders shaping what’s next.
You'll exchange strategies with peers on:
- Using virtual care to expand timely access to oncology specialists
- Improving multidisciplinary coordination for tumor boards and care planning
- Integrating remote monitoring to detect complications earlier
- Strengthening navigation and support services from diagnosis through survivorship
Facilitators:
- John Williams, Assistant VP of Telehealth, Intermountain Health
SCHEDULE AT A GLANCE
Objective:
Set the foundation. Share benchmarks. Frame the work.
12:00 PM:
Registration & Networking Lunch
1:30 PM:
Full Audience Kickoff
Presentation from the ATA Center for Digital Excellence featuring benchmark and initiative updates:
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Remote Patient Monitoring for Hypertension
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CBO Scoring and Reimbursement Frameworks
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Digital Maternal Health
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Rural Digital Care Hub-and-Spoke Models
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Telestroke Program Design
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Virtual Nursing & Telesitting
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Innovation Operating Models and Org Structures
3:00 – 5:00 PM:
Sponsored Case Study Rotations
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8 concurrent sessions, each co-led by a health system and partner
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25 minutes per rotation
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Structured peer feedback from attending systems
6:30 PM:
Welcome Dinner
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High-energy, informal evening
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Keynote remarks and fireside discussions
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Overview of planned deliverables and working structure
Objective:
Deepen the work. Draft outputs. Build consensus.
8:00 AM:
Breakfast
9:00 AM:
Opening Session
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Cross-track alignment and shared objectives
9:30 AM – 5:00 PM:
Strategic Lab Working Sessions
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Morning and afternoon blocks for collaborative work
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Drafting benchmarks, frameworks, and implementation guides
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Structured breaks and working group lunch
6:30 PM:
Dinner
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Collaborative wrap-up and informal networking
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Reflections on early outputs and alignment on next steps
Objective:
Finalize and share outputs. Align next steps.
8:00 AM:
Breakfast
9:00 – 10:30 AM:
Strategic Lab Group Sessions
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Refining key takeaways and preparing for report-out
10:30 AM:
Networking Break
11:00 AM – 12:30 PM:
Full Audience Report-Out
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Each group shares topline insights and early deliverables
12:30 PM:
Grab-and-Go Lunch & Departures
1:30 PM - 3:00 PM:
Tour Orlando Health's Hospital Care at Home Program
(limited to 30 attendees)
Note: All sessions will be recorded. The ATA will follow up with each strategic lab post-summit to finalize and publish outputs.
WHO THIS SUMMIT IS DESIGNED FOR
The ATA Insights Summit convenes senior leaders from health systems, CHCs, FQHCs, care delivery organizations, and select industry partners to collaborate on real-world digital transformation challenges.
This is a working summit—designed for those actively shaping and scaling digitally integrated care models across clinical, operational, and infrastructure domains.
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Chief Digital Officer (CDO)
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Chief Information Officer (CIO)
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Chief Medical Officer (CMO)
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Chief Nursing Officer (CNO)
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Chief Health Informatics Officer (CHIO)
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SVP/VP, Digital Transformation
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VP, Clinical Operations or Virtual Care
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Executive Director, Innovation or Care Model Redesign
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Director, Virtual Nursing, RPM, or Telehealth Programs
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Director, Clinical Technology or Smart Infrastructure
Responsible for assessing RPM program sustainability, cost modeling, and alignment with billing strategy.
- Chief Financial Officer (CFO) (or delegate for digital/strategy initiatives)
- VP, Revenue Cycle or Payment Innovation
- Director, Value-Based Care or Payer Contracting
- VP, Strategy or Transformation (for ROI model review)
- Managed Care or Medicaid Program Directors
- Health Economics / Quality Reporting Lead
- VP, Clinical Informatics
- VP/Director, Data & Analytics or AI Enablement
- Director, Clinical Decision Support
- Director, EHR Optimization & Integration
- Director, Population Health Intelligence
- VP, Digital Health Partnerships
- Executive Director, Medical Affairs
- Head of Real-World Evidence
- Director, Value-Based Strategy or System Engagement
- VP, Payment Innovation
- Director, Medicaid or Reimbursement Strategy
- Participation by sponsorship only
- CEO/COO of Solution Companies
- VP, Enterprise Health Strategy
- Director, Implementation or Clinical Services
- VP, Product (AI, RPM, Virtual Care, DTx)
- Director, Digital Integration or Platform Strategy
Please Note | Solution Partner Participation by Industry Underwriting Only
Solution providers, technology platforms, and pharmaceutical or DTx partners are welcome to participate by sponsoring outputs as underwriters. This ensures alignment with the Summit’s structured, collaborative work and enables meaningful contributions to the outputs and focus areas.
Learn more about underwriting Insights Summit below.
LOCATION | HYATT REGENCY GRAND CYPRESS
This year’s ATA Insights Summit will take place at the Hyatt Regency Grand Cypress in Orlando, Florida—a tranquil, upscale resort set on a private lake, just minutes from the city’s top medical and hospitality hubs.
The property offers spacious, modern accommodations alongside exceptional amenities, including a lagoon-style pool, golf course, walking trails, and a full-service spa. Its setting strikes a balance between focus and retreat—creating space for productive working sessions and meaningful peer connection.

PARTICIPATION & ACCESS
Attendance is limited to those accepted by application or extended invitation, with a capped group size to foster deep, peer-to-peer collaboration.
Attendance is reserved for executives, clinical leaders, and strategy professionals from health systems and care delivery organizations. To express interest, click “Apply to Attend” below. An ATA representative will follow up with access details and next steps.
ATA INSIGHTS SUMMIT
$1,995/person
Group discounts are available.
Includes:
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Three nights of accommodations
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All working meals and evening receptions
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Access to post-summit deliverables and virtual follow-up session
Group Discounts Are Available.
Premier Conference Partner
Lead Category Partner
Supporting Partner
Contributing Partner
ARE YOU A SOLUTION PROVIDER OR INDUSTRY PARTNER?
Solution providers may participate by underwriting the work of the Summit. Underwriters gain access to insight-rich discussions and contribute to actionable frameworks being shaped by the healthcare systems they serve.